Payment Policy
At Grand Garden Decor, we’ve made the purchasing process simple and secure. Follow these steps to complete your order:
- Click “Proceed to Checkout” on your selected items.
- Choose your preferred payment method and enter your shipping address as well as a valid phone number for certain orders that must be scheduled for delivery.
Accepted Payment Methods
We accept the following payment options:
- Credit Cards (Visa, MasterCard, American Express, and Discover)
- Debit Cards
- Google Pay
- Apple Pay
- Shop Pay
Note: We do not accept cash, money orders, checks, or any other forms of payment.
Payment Processing
- Your credit or debit card will be charged at the time of purchase.
- We use secure payment processing systems to protect your financial information.
- For returns that have been approved and received: Please allow 7–14 business days after we receive your return for the refund to be reflected on your statement.
Order Processing
- Once your order is placed, you will receive a confirmation email at the address you provide.
- Orders are processed within 48 hours and prepared for shipment. Delivery is typically within 4-7 business days.
- for custom or made-to-order items, please expect processing and delivery to take place within 4 to 13 weeks.
Need Assistance?
Our team is here to help with any questions or concerns.
Phone Number: +1 (866) 993-9779 CALL OR TEXT US!
Email: support@grandgardendecor.com
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM Pacific Standard Time
You can also connect with us via live chat—just click the chat icon on the right side of your screen!