Product Quality Guarantee

At Grand Garden Decor, we are committed to delivering only the highest-quality items to ensure your satisfaction. All products are backed by a manufacturer’s warranty. For detailed warranty information, please contact us directly.

What if my item arrives damaged?

We recommend inspecting your package upon delivery. If any damage is visible, including to the box, make a note of it when signing for the delivery. If you’re unable to inspect the item during delivery but suspect damage, write “suspect damage” on the delivery receipt. Should your item arrive damaged, please email photos to support@grandgardendecor.com. We’ll promptly arrange a replacement or issue a refund, typically within one business day.